Privacy & Cookie Policy

Last Updated: October 28, 2026

Dennes RV & Marine (“Dennes RV & Marine,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting https://dennesrvm.com (the “Website”), contacting us, requesting a quote, requesting an inspection or callback, or otherwise interacting with our services.

This Privacy & Cookie Policy explains what information we collect, how we use and share it, how cookies and similar technologies operate on our Website, and the privacy choices available to you.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• First and last name
• Email address
• Telephone number
• Information submitted through contact forms
• Quote, inspection, or callback request details
• RV, marine vessel, repair, restoration, or service information you provide
• Messages, questions, photographs, or other information you choose to send us
• Information submitted when communicating with us through WhatsApp, telephone, email, or other communication methods

We may also automatically collect certain technical information when you visit the Website, such as:

• IP address
• Browser and device type
• Operating system
• Pages visited
• Referring website
• Approximate location
• Date and time of visits
• Website interactions and usage information
• Cookie and similar technology information

2. How We Use Your Information

We may use information collected through the Website to:

• Respond to enquiries and customer requests
• Provide estimates and quotes
• Schedule inspections, repairs, callbacks, or other services
• Communicate regarding requested services
• Provide customer support
• Operate, maintain, secure, and improve the Website
• Understand how visitors use the Website
• Improve our services and customer experience
• Prevent fraud, misuse, or security issues
• Maintain business and administrative records
• Comply with applicable legal and regulatory requirements
• Conduct marketing or advertising activities where permitted by law and, where required, with your consent

3. Website Forms and Email Communications

When you submit a form through the Website, the information you provide may be transmitted through our website platform and email service providers so that our team can receive and respond to your request.

Please do not submit highly sensitive information, such as Social Security numbers, financial account information, medical information, or passwords through our general website forms.

4. Shopify and Website Hosting

Our Website is hosted and operated using the Shopify platform.

Shopify may process certain information about Website visitors as necessary to provide hosting, security, functionality, analytics, visitor preference management, and related platform services.

Information processed through Shopify may be subject to Shopify's own privacy and data-processing practices.

Shopify may use cookies and similar technologies necessary to provide Website functionality, security, visitor preferences, analytics, and other platform features.

The exact cookies used may vary depending on the Shopify services, applications, privacy settings, and integrations enabled on the Website.

5. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate the Website, remember preferences, understand Website usage, improve performance, and support analytics or advertising.

Cookies are small data files stored on your computer, smartphone, tablet, or other device when you visit a website.

Cookies can help websites operate correctly, remember visitor preferences, understand how visitors interact with pages, measure performance, and support analytics and advertising.

5.1 Essential Cookies

Essential cookies are necessary for the Website to operate properly.

They may support functions such as:

• Website security
• Session management
• Navigation
• Form functionality
• Language or privacy preferences
• Website and Shopify functionality

Essential cookies generally cannot be disabled through our cookie preference controls because they are required for the Website to function.

5.2 Functional Cookies

Functional cookies may remember choices or preferences made by visitors, such as language settings or other Website preferences.

These cookies help provide a more convenient and consistent browsing experience.

5.3 Analytics Cookies

Analytics cookies help us understand how visitors use the Website, such as which pages are visited, how visitors arrive at the Website, and how the Website performs.

This information may be used to improve Website performance, usability, content, and our online visibility.

5.4 Advertising and Marketing Cookies

If advertising or remarketing services are enabled, cookies or similar technologies may be used to:

• Measure advertising performance
• Understand the effectiveness of marketing campaigns
• Provide more relevant advertising
• Measure conversions
• Avoid repeatedly displaying the same advertisements

These technologies may be provided by third-party platforms such as Google, Meta, or other advertising providers where those services are enabled.

Where required by applicable law, non-essential analytics or advertising technologies will be used based on the visitor's consent.

6. Managing Your Cookie Preferences

Where applicable, the Website may provide a cookie consent or privacy preferences banner that allows you to manage certain categories of non-essential cookies.

Depending on the settings available, you may be able to:

• Accept cookies
• Reject non-essential cookies
• Customize your cookie preferences
• Change your choices later through the Website's privacy or cookie settings

Essential cookies may remain active because they are required for the Website to function.

Browser Cookie Controls

Most web browsers also allow you to manage cookies through their settings.

Depending on your browser, you may be able to:

• View stored cookies
• Delete cookies
• Block cookies
• Block third-party cookies
• Receive notifications when cookies are being placed

Disabling certain cookies may affect Website functionality or your browsing experience.

7. Cookie Duration

Cookies may be either:

Session Cookies: These generally expire when you close your browser.

Persistent Cookies: These remain on your device for a specified period or until deleted.

The duration of individual cookies varies depending on their purpose and the service that places them.

8. Analytics and Advertising Services

We may use analytics, measurement, search, or advertising services to understand Website traffic and improve our online presence.

Depending on the services enabled on the Website, these providers may collect information through cookies or similar technologies.

Examples may include services provided by Google, Meta, Shopify, or other technology providers.

Where required by applicable law, non-essential analytics or advertising technologies will be used based on the visitor's consent.

9. WhatsApp and Third-Party Communications

The Website may provide links or buttons allowing you to communicate with us through third-party platforms such as WhatsApp.

If you choose to communicate through a third-party service, information you provide may also be processed by that third party according to its own privacy policy and terms.

We encourage you to review the privacy practices of any third-party platform you choose to use.

10. Third-Party Cookies and Services

Some cookies or similar technologies may be placed by third-party services integrated with the Website.

These may include, where enabled:

• Shopify
• Website analytics services
• Google services
• Advertising and conversion measurement services
• Meta services
• Communication or embedded third-party services

Third parties may process information according to their own privacy and cookie policies.

11. How We Share Information

We may share personal information when reasonably necessary with:

• Website hosting and technology providers
• Email and communication service providers
• Government authorities or law enforcement when required by law
• Other parties where necessary to protect our legal rights, customers, business, or Website

We may also disclose information as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

We do not sell personal information for monetary consideration.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing requested services, maintaining business records, resolving disputes, enforcing agreements, and meeting legal or regulatory obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

13. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

14. Your Privacy Choices and Rights

Depending on where you live and applicable privacy laws, you may have certain rights regarding your personal information, which may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information about how your information is used
• Opt out of certain marketing communications
• Withdraw consent where processing is based on consent
• Opt out of certain forms of targeted advertising, sale, or sharing where applicable by law

To submit a privacy request, contact us using the information provided below.

We may need to verify your identity before completing certain requests.

15. Marketing Communications

If you receive promotional emails or other marketing communications from us, you may opt out by following the unsubscribe instructions provided in the communication or by contacting us directly.

Service-related communications regarding an enquiry, quote, inspection, repair, or other requested service may still be sent when necessary.

16. Third-Party Websites

Our Website may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, content, or practices of third-party websites. We encourage you to review their privacy policies before providing personal information.

17. Children's Privacy

Our Website and services are intended for a general adult audience and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13 through the Website.

18. Changes to This Privacy & Cookie Policy

We may update this Privacy & Cookie Policy from time to time to reflect changes to our Website, services, cookies, technology, third-party providers, business practices, or applicable legal requirements.

When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.

We encourage visitors to review this policy periodically for updates.

19. SMS Terms & Conditions

You can contact Dennes RV & Marine by calling or texting 1-844-778-1442.

By texting Dennes RV & Marine, you agree to receive conversational text messages regarding your inquiry, appointment, service request, order, or account.

Message frequency may vary. Message and data rates may apply.

Reply STOP to opt out at any time. Reply HELP for assistance.

Your mobile number will not be shared with third parties for marketing or promotional purposes.

20. Contact Us

If you have questions about this Privacy & Cookie Policy, our use of cookies, or would like to submit a privacy-related request, please contact:

Dennes RV & Marine

Website: https://dennesrvm.com

Phone: 1-844-778-1442

Email: support@dennesrvm.com

Mailing Address: 1041 E 24th St, Hialeah (Miami), FL 33013, United States